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New Member

IPCC Express 4.0(5a) Services crash

Hi,

after a shutdown and start of 2 IPCC Express 4.0(5a) servers (Master/Slave), I found 2 red crosses on the Enterprise desktop service and the call chat services in the coontrol center web page of the Master Server indicating that services crashed. From the Services Menu, these 2 services are not started, I started them manually but nothing happens. I restart the engine then the server and nothing happens.

Could anyone help me ?

2 ACCEPTED SOLUTIONS

Accepted Solutions
New Member

Re: IPCC Express 4.0(5a) Services crash

Here is how to start services in CRS:

http://www.cisco.com/warp/public/78/controlcenter.pdf

I got similar problem and fixed this way

Super Bronze

Re: IPCC Express 4.0(5a) Services crash

Hi

See if this is your problem:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00808278d8.shtml

Please rate helpful posts...

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
2 REPLIES
New Member

Re: IPCC Express 4.0(5a) Services crash

Here is how to start services in CRS:

http://www.cisco.com/warp/public/78/controlcenter.pdf

I got similar problem and fixed this way

Super Bronze

Re: IPCC Express 4.0(5a) Services crash

Hi

See if this is your problem:

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00808278d8.shtml

Please rate helpful posts...

Regards

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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