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New Member

IPCC Express 4.04 Phone Agent Numeric User IDs

is there any way to force the IPCC Phone agent to use numeric only User IDs -- like you can in Extension Mobility?

Thanks!

john

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4 REPLIES
Silver

Re: IPCC Express 4.04 Phone Agent Numeric User IDs

That's not possible . You cannot force the IPCC Phone agent to use numeric only User IDs

Blue

Re: IPCC Express 4.04 Phone Agent Numeric User IDs

Actually, there is a way to do it and it does indeed work.

In the file, C:\Program Files\wfavvid\tomcat_appadmin\conf\TIAJ.cfg:

# Login Screen Input flag

# Numeric input

# inputflag.login.x=N

# AlphaNumeric input

# inputflag.login.x=A

inputflag.login.id=A

inputflag.login.pwd=A

Change both from =A to =N and restart tomcat.

please rate helpful posts.

adignan - berbee

New Member

Re: IPCC Express 4.04 Phone Agent Numeric User IDs

Worked like a charm!

New Member

Re: IPCC Express 4.04 Phone Agent Numeric User IDs

Do you mean to restart the Cisco Tomcat service on CM Windows services?

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