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New Member

IPCC Express 7960 w7914 IP Phone Agent

Is the 7914 expansion unit compatible with a 7960 that is setup for IP Phone Agent?

This list of supported devices includes the 7940 and 7960, but doesnt say if the IP Phone Agent can have a 7914 expansion unit.

2 REPLIES
Bronze

Re: IPCC Express 7960 w7914 IP Phone Agent

Try:

The Cisco IP Phone Expansion Module 7914 extends the capabilities of the Cisco IP Phones 7960G, 7961G, 7970G and 7971G-GE with additional buttons and an LCD display. The module is not compatible with a 7940 phone. Connector is only there just incase compatibilities are extended to 7940 in future.

Try:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a008008883d.html

New Member

Re: IPCC Express 7960 w7914 IP Phone Agent

It would appear not. I am onsite doing a cutover and the customer had 5 IP Phone agent with 7960 and 7914's. The agent could not login until we removed the extra line appearences and Module 1. Then I had to remove the phone from rmjtapi and re-associate them.

CM 4.1.3sra

IPCX 3.5.2 sr1

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