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IPCC Express AA (Auto Attendant) Script

Dear All,

I need to modify the default AA Script in IPCC Express 4.0, by default the script performs these actions

Press 1 to dial your desire extension

Press 0 for the operator

Now i want to limit my DN range for option 1, i.e outside caller can only call my IP Phones from DN Range 1000-1999

only, I dont want every IP Phone to be dialed in from outside, only the given range should be able to dialin. Is there any idea how to do that ??

1 REPLY

Re: IPCC Express AA (Auto Attendant) Script

you can do this number of ways. If you want to keep 1 and 0 you can do that as well or you can send callers srtaight to option 1 and ask for extension number.

When they input extension you can check the input value if less than 1000 or more than 1999 you can error out else continue to transfer the call.

thanks,

Baseer.

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