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IPCC express address book

colbyarnold
Level 1
Level 1

I am trying to create an address book in ipcc express that will contain a master directory for our operators. I see that the information is contained in a CSV file but it has some special characters in it. Has anyone had any luck importing information from excel to the CSV file in IPCC express? Thanks

2 Replies 2

adignan
Level 8
Level 8

In CRS 3.x you can edit the .csv no problem. If you plan on upgrading to 4.x the location of the address information is now located in LDAP.

andy dignan - berbee

Hey I know this is a dated post, but can you tell me where exactly I can find the address book csv for IPCC 4.0