Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

IPCC Express Agent Logout

I'm running IPCC Express 3.5(3) and am looking for a way to automatically log an agent out after x minutes of inactivity. Does anyone know how I can do this?

Thanks,

Glenn

3 REPLIES
New Member

Re: IPCC Express Agent Logout

Yes I know you can set this through agent desk settings in IPCC Enterprise. I cannot find how to set this in IPCC Express.

Thanks,

Glenn

Bronze

Re: IPCC Express Agent Logout

I figured I would re-ask this question now thast a few new releases for IPCC Express have been released. Anyone know if the question above can be done? Basically force agent logout after a certain amount of inactivity.

330
Views
0
Helpful
3
Replies
CreatePlease to create content