Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

IPCC Express doesn't restore from backup

Hi,

I have a problem with an IPCC Express 5.02.

My problem is that when I try to restore a backup from scratch (with a clean machine), although the backup seems to be restore correctly.

There are some parameters (like admin access user or jtapi ip address) are correctly restored, but information like scripts o prompts doesn't appear.

Any ideas?

Regards

4 REPLIES

IPCC Express doesn't restore from backup

Hi,

is it the same version you are restoring to? They must be identical.

G.

IPCC Express doesn't restore from backup

Hi,

OS and IPCC are identical (OS->2003.1.1 and IPCC-> 5.02 Build064)

I've used the same chassis ( MCS 7835H1) too.

Regards

IPCC Express doesn't restore from backup

Hi, thanks, could you post the log from BARS. It may contain a hidden clue.

G.

Re:IPCC Express doesn't restore from backup

Hi,
I haven't been able to find the log.

Could you tell me where is it?

Regards


Sent from Cisco Technical Support Android App

111
Views
0
Helpful
4
Replies