IPCC Express Enhanced - Integration with 3rd Party Call Control
Hi All... i'm looking at a solution at the moment where we need to employ IPCCx for the contact center features but not CUCM... Does anyone have any knowledge/experience connecting non Cisco call control with Cisco IPCCx across say a SIP trunk? Is this sort of thing done/possible?
Re: IPCC Express Enhanced - Integration with 3rd Party Call Cont
Nice one guys, thanks... We're seeing a lot of customers wanting the simplicity of a cloud based IPT solution to replace end of support Call Manager 4.2 implementations but they still want the functionality of IPCC and many of the cloud based options dont offer many features compared... So we'll go with decommission of server based CUCM and replace with CME... thanks again
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...