Re: IPCC Express ==>subsystems==>RmCm==>Resources Does NOT Updat
When you add the user to CallManager, are you setting the ICD extension for the user? If you don't, it won't appear (I have to ask, sorry!).
Failing that, try running Desktop Administrator.. do the agents appear here under 'Personnel configuration'? Try clicking on your cluster profile name under 'Locations', then clicking Setup/Sychronize Directory Services...
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I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...