IPCC Express icd scripting using dates

[markmills]

Hi,

I currently have a ICD script that supports provides prompts to callers which vary depending on call queues, day of week and also time of days. I need to add to this the ability to do different messages depending on the date (ie, play a message saying we are closed for Xmas day etc). I have found various conversations here with scripts attached, but they have all expired. Anyone got a script of some pointers on how to achieve this?

Cheers,

Mark

[Chris Deren]

Check out the script repository on this link.

http://www.cisco.com/en/US/partner/products/sw/custcosw/ps1846/products_implementation_design_guides_list.html

There are couple of script examples, one holidayDoc.aef reads an xml document to check if today is holiday.

Another holidayCheckDB script does the same with db lookups.

Chris

[gbwatkins]

Mark,

See if this one helps?

Geoff