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New Member

IPCC Express Original Called Number delivery

Hello,

My customer is moving to a new location, so they want all the old DIDs to come into an ipcc script, it would check in a database what is the new number for that DID , announce it ("the number has been changed,the new number is....") and transfer a call to the new number.

The problem is, once the call reaches the script, there is no indication of the original called number (the old DID number). There is just cti route point number instead. How can i deliver the original called number so i can use it in the "get call contact info" step?

Any healp would be appreciated!

2 REPLIES
Bronze

Re: IPCC Express Original Called Number delivery

It's External "public" number unless U use translation rules on VoIP gateway. For this many numbers I would recommad using DB read or create an XML file, and it will not cuase noticable delay.

New Member

Re: IPCC Express Original Called Number delivery

I'm in need of the same assistance. I think it is pathetic that Cisco doesn't provide any support for these types of questions!

Amir Safayan

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