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IPCC Express - Restrict access to HDS report

Hi,

We have IPCC Express 3.5(2)SR1.

Due to security reasons,I want to control access to historical reports.

I want to restrict Supervisors to access & generate reports only for selected CSQs & agents to which he is a supervisor.

But as an admin,I should be able to access/regenerate reports for all CSQs,agents..etc

Can this be achieved on CRS 3.5(2)SR1???

Regds

Murali

1 REPLY
Silver

Re: IPCC Express - Restrict access to HDS report

Step 1 Within the Script Editor, open the script.

Step 2 Right-click in the script to display the pop-up menu.

Step 3 Choose the Security option. The Script Security dialog box appears.

Step 4 Choose a User or Group from the lists at the lower right of the dialog box.

Step 5 From the drop-down list above those lists, choose an access level: Read or Reference.

Step 6 Click Add. The user or group you selected moves to the list on the left side of the dialog box.

Step 7 Repeat steps 4 through 6 to grant access to other users or groups.

Step 8 Click OK to submit your changes. The Script Security dialog box closes.

http://www.cisco.com/en/US/products/sw/custcosw/ps1001/products_technical_reference_chapter09186a00800a4b49.html#wp1020017

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