I see the IPCC Extension field within the BAT Template (CCM 5.x), but the validate fails when I use that field because it's not an existing IPCC Extension. Does anyone have experience with using BAT to create Agent phones?
What we have had to do is create the User and Phone together, with the IPCC Extension field empty and then run a User Update BAT that just adds the IPCC Extension. It's a bit of a hassle needing to complete two BAT files, but that is why God invented cut'n'paste.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...