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New Member

IPCC extension option not found under End user on CUCM

Hi

 

I have a new deployment for UCCX express with CCM V 9.1, when i am trying to go under End user to assign the extension which will be user for IPCC , unfortunately i did not find IPCC extension option , i only find primary extension .Please help. I am unable to see the tab of IPCC extension , only find the selection for primary extension.The integration already done , everything is ok between CUCM & UCCX. + phone services for IPCC subscribe for end users

 

 

 

Thanks

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Silver

Go to enterprise parameters

Go to enterprise parameters on CUCM and check if IPCC is set to True, if not the integration is not setup properly.

Chris

Hi+5 for MR/Chris1- This is

Hi

+5 for MR/Chris

1- This is famous for fresh installation , especially on Vmware , kindly try to ssh CUCM and type the following:-

admin:run sql select paramname,paramvalue from processconfig

where paramname like '%nstalled%'

 

Thanks

Please rate all useful information

 

 

4 REPLIES
Hall of Fame Super Silver

Go to enterprise parameters

Go to enterprise parameters on CUCM and check if IPCC is set to True, if not the integration is not setup properly.

Chris

New Member

HiAs usual your help is

Hi

As usual your help is highly appreciated , i will check and send back a feedback.

Thanks

 

Hi+5 for MR/Chris1- This is

Hi

+5 for MR/Chris

1- This is famous for fresh installation , especially on Vmware , kindly try to ssh CUCM and type the following:-

admin:run sql select paramname,paramvalue from processconfig

where paramname like '%nstalled%'

 

Thanks

Please rate all useful information

 

 

Kindly check the below:- http

Kindly check the below:-

 

http://ieoc.com/forums/p/17788/155440.aspx

https://supportforums.cisco.com/discussion/11129651/cucm-uccx-integration

 

Thanks

please rate all useful information

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