I need to modify some of the default reports in the historical reporting software. I need to create a report which lists out how many calls the call center gets per 30 min. The Traffic Analysis repot does almost what I need but it does not show it in 30 min increments, only for the time frame the report was ran and the end user does not want to run 16 reports to get an 8 hour day. So I was going to see about modifying the report that was there or create my own using Crystal Reports. Has anyone tried to modify the default reports or create their own? I am having a problem connecting to the database from my PC so I do not even know if it can be done. Any help would be appreciated.
This SQL query will call my SP (sp_call_stat_time) using the following parameters. For the moment, it doesn't matter to create a specific query with hardcoded dates since this query will only be used during design time.
9- In Data Explorer window, click "Close"
10- Now, a blank report will appear. You can now insert the database fields using "Field Explorer"
11- Create you report and save it without the data using the Cisco naming convention
12- Create the XML definition file and update the Catalog file.
I am using version 9.0 of CR and getting a TLV error when the Historical Reporting client tries to run my custom report. Do you think I need a copy of 8.5? Is there a way to save the report file as an older version from 9.0?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
[toc:faq]CUCM Database Replication is an area in which Cisco customers
and partners have asked for more in-depth training in being able to
properly assess a replication problem and potentially resolve an issue
without involving TAC. This document discusse...