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IPCC - ICD Script - Error no email group

<p>I have IPCC expres 5.0(2) SR01_Build053</p>

<p> I have an icd script that looks well configured ( no error during the validation with validation button )  I also use that script on other call center, works fine.</p>

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<p>but, when I call it, I hear the prompt welcome etc, when it reach the timeout that I configure to send the e-mail it give me this error ( .jpg attatched )</p>

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<p> ( the email portion with the IP of the smtp server is configure in the ipcc )</p>

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<p>did you guys ever saw that before ? how can we fix it ?</p>

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<strong>Attachment Keywords : </strong><br />

1) error no email group.bmp</p>

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