01-22-2009 04:24 PM - edited 03-14-2019 03:34 AM
I need to know what is the version of IPCC that is compitable with Oracle E-Business (is it Express or Enterprise)
and which License(Standard-Enhanced-Premium).
01-23-2009 03:43 AM
The compatibility guide for contact center express states Oracle 10g. You must have the premium license for database integrations.
Cisco Unified Contact Center Express (Cisco Unified CCX) Software and Hardware Compatibility Guide (Jan.12, 2009): http://cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf
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