A call manager, an IPCC server, the necessary licenses and a bunch of hardphones (you can't have two softphones running on the same machine so in order to have a few test agents logged in, each needs its own hardphone).
In a lab environment, you could also run CCM and IPCC co-located (provided it's CCM 4.x.. you can't run the windows based IPCC 4.5 on the Linux based CCM 5.x).
I hope you don't mind me asking this but in a lab if you setup CCM and IPCC on the same server could you set up a server on a virtual machine (VMWARE) in the same way? We have been looking into setting up a lab here to test IPCC scripts and such and it would be much easier to create a new Windows 2000 server with virtualization that it would be to convince upper management that we need to purchase a new server. Also, for the licensing does Cisco offer less expensive licensing for lab environments? I realize that by running them on VMware TAC would not support it if there were issues. Thank you
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.