we are running a script, which records the caller and sends the recording to an email account. On internal calls, (Cisco IP Phone to UCCX) codecs on both sides are g711 ulaw.
When a call comes from outside, via SIP provider, the codec is g711 alaw, and g711 alaw is also sent from SBC towards Call Manager. The problem is, that recorded calls which come from the outside via SBC are empty when g711 alaw is used so i suspect that UCCX can only record u-law calls. Could that be true?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...