I have a problem with Cisco Desktop Agent using IPCC Express. I believe it is version 5.1. In any case, occasionally (happening more often), i get disconnected from the network while on my computer, and i get kicked out of the call queue. When i try to log back in i get the error message
"The Specified ID is already in use!!"
It then tells me to hit OK to log them off and me back in. Yet it always tells me "unable to log in".
So far the only fix that we have been able to come up with is to restart the server/service. This is not a good fix, and was wondering if there is any way to just kick my user out, instead of everyone.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...