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New Member

IPCC Report error

when I tried to generate some IPCC reports I got this error messege "There are no items available, because you are not authorized to view this data or the items have not been configured in the ICM and/or IPCC database.Contact your administrator to confirm your authorization and the ICM and/or IPCC configuration."

5 REPLIES
New Member

Re: IPCC Report error

It sounds like you might be using a user that only has Supervisor rights, or a user that has not been added to the WebView group in AD.

What version of UICM/UCCE?

- Bill

- Bill
New Member

Re: IPCC Report error

no. acutaly I am using the administrator user for the system when I got this error, I am using version 7.1

New Member

Re: IPCC Report error

Just restart the IIS services where webview is installed .I hope this will reslove the problem .

New Member

Re: IPCC Report error

I am still getting the same error

New Member

Re: IPCC Report error

there might be you are using an account which has Limited access to view reports. make sure from your administrator that your login has rights to view the repoerts

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