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New Member

IPCC Sample Prompts?

After looking through the directories on my IPCC 4.5 server it looks like Cisco sends along "prompts for just about any occasion" except of course the one I am looking for.

Does anyone have or know where I could get my hands on a Prompt file that does the "This call may be monitored or recorded for customer service purposes"?

Obviously it would be really great if I could find it recorded by the same lady at Cisco with the wonderful telephone voice who records all of the rest of IPCC and Unity prompts.

Brian

2 REPLIES
Hall of Fame Super Silver

Re: IPCC Sample Prompts?

You need to record custom prompt yourself. There are professional companies doing this.

Chris

New Member

Re: IPCC Sample Prompts?

Hi Chris,

I realize that I could record my own custom promt or as you suggest, hire a professional. I honestly believe that I have heard "The Cisco Lady" doing this prompt somewhere. I would realy like to maintain a uniform sound to any of the prompts our callers hear.

Brian

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