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ipcc script record and send to mail

gespe1
Level 1
Level 1

Has anyone a script that records some text from the caller and afterwards sends this wav-file to email box?

I want to give customers the ability to speak some text in when all agents are unavailable. We have an ipcc-server.

1 Reply 1

Hi,

Here is a script that Plays a prompt before recording a voice message.

The script replays the recorded message and asks if the user:

1. Wants to confirm. The script sends the recorded message by mail

2. Wants to re-record the message

3. Wants to cancel the operation and hanging up.

The script sends the wav file by mail.

NB: even if the user hangs up after having started to record a message, the message is sent by mail.

I hope it will help you,

Laurent.

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