Our business hours on Saturday are 9:00 AM to 12:00 PM. Sunday we are closed. It seems that right now, any call coming in on Saturday or Sunday is going to our queue instead of the off hours DN. So it almost seems like it's not reading the day of week and time of day properly. Everything Monday - Friday is working great.
Any thoughts on why this may be or how to troubleshoot this? Is there a tool that can be used to track a call through the script? Would this have anything to do with NTP?
Has the application definitely been refreshed? You could add a Label/Goto to jump directly to the Day of Week step to ensure it is being processed. However, the best way would be to run a reactive debug on the script and watch the call flow.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
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Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...