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IPCC SETUp

mudasir.mir99
Level 1
Level 1

‎04-14-2016 09:37 PM - edited ‎03-14-2019 03:59 PM

Any one help  me In CTI related issue

Some of the call variable pop up in CAD but not in CTI Screen . when one agent transfer calls to another agent get all the details ..

please help me in this issue 

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Chintan Gajjar
Level 8
Level 8

‎04-15-2016 03:42 AM

Could you please elaborate more on your issue and the call flow scenarios where its working and not working.

Whats CTI screen?

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mudasir.mir99
Level 1
Level 1
In response to Chintan Gajjar

‎04-15-2016 10:07 PM

calls are landed to Agent, All call variables come in CAD (cisco agent Desktop) along with fill all fields in CTI Webpage which was created in , but sometimes call variables get in CAD but not fill all fields in CTI webapge 

Could you please help me in this 

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