Re: IPCC system Down!!!! After making changes Please Help!!!!!NO
Could be an issue in the Script, that would have to be reviewed.
Once I had calls stuck in que and not routing. Our script was ok, but we ended up having a kind of phantom call stuck in que (look at real time reporting). To clear it we had to restart the CRS Engine. Once that phantom call was gone, calls starting routing to agents.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.