To integrate IPCC with Salesforce, you use the integrated browser with the agent desktop (CAD). When the integrated browser is selected, then if I use one of the programmable icons on the CAD, it launches this window in the integrated browser as well. I would like to launch it as a separate window.
For any custom 3rd party Salesforce (SFDC) integration requirements please send a mail to email@example.com
Insert data into SFDC ( Salesforce) based on data entered by caller in Cisco CVP IVR / UCCX IP IVR Incomming Caller Details popup in SFDC Screen Display incomming caller data from SFDC in Cisco Agent Finesse Screen Initiate outbound call ( Click 2 Dial) from SFDC Screen Call Warapup for inbound/outbound calls in SFDC Screen - SFDC Activity Call Warapup for inbound/outbound calls in SFDC Screen - SFDC Case
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.