Got a IPCC express enhanced installation with active directory setup. I cannot get any resources/agents to appear after associating users in call managers to their ICD extension. This company's users are spread acoss several OUs, so my search base is high up in the forest. Has anyone else run into this and how can it be remedied?
Do the resources/agents fail to show up in appadmin or Desktop Administrator? I've seen agents show up in appadmin, but not in Desktop Administrator. In that case, in Desktop Administrator, you can click your LDAP profile, Setup, and Synchronize Directory Services.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...