IPCC-X 4 with ASR

[bradb]

I have IPCC Express Premium with ASR and TTS using Realspeak and OpenSpeech. Both subsystems are "In Service". TTS is working OK.

I have followed the configuration steps in the following doucument for configuration.

http://www.cisco.com/en/US/products/sw/custcosw/ps1846/prod_bulletin0900aecd8033f6c0.html

I'm looking for a script or way to test the initial ASR integration. The default aa.aef appears to have ASR integration but I'm not getting the ASR prompts played when I use that script. Is there a basic sample script to test the ASR integration from IPCC?

[Stefano Amici]

I've some problem with IPCC 4.0 and Realspeak 4.0 integration; which version of realspeak work on your system?

Thanks in advance.

Stefano

[bradb]

I'm using RealSpeak 4.0.1

This Doc lists the version compatibility with IPCC

http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/crscomtx.pdf

[Stefano Amici]

I'm using the last realease of Realspeak (4.0.12); it should be OK.

The TTS provider is IN_SERVICE and the server is REACHABLE on IPCC administration web-page but the command "create tts prompt" fail.

I don't find any documentation on cisco web site about realpseak 4.0 and ipcc integration.

Have you modify any xml file on realspeak?

Thanks in advance

[bradb]

I didn't have to modify any xml files. I only had to follow the document listed above for TTS to work but I still don't have a solution on the ASR.