IPCCE 7 - Webview - when I getting report an agent appears twice
I was having a problem with an agent's name being in the Cisco database twice. In order to get any data for him I have to select both names. If I select just either one of them then there is no data available.
Prevously I gave to this agent a new phone extension at Callmanager and IPCC staff , so was wondering if I could take out his name that is still associated with his old extension? Where do I have to find? I need leave only the new extension.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...