IPCCE -Tech refresh but no upgrade

[balukr]

Since servers are old one of our customer wants to move current IPCC Enterprise version 6.0 to new servers. I was able to find doc's for Tech refresh with upgrade but not moving same IPCCE version to new servers. Is there any doc's or procedure to do this?

Thanks for your help.

[jimbrittcisco]

Use the current ICM/CCM/CVP hardware matrix for the version you wanna move to. Cisco is now calling this a "common ground"- whatever the heck that is..

See the http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_0/installation/guide/Upgrade_Guide.pdf

and

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/icm_enterprise_7_0/installation/guide/upgradeAppNote_.pdf