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IPCCX 4.0(1) Patch Issue

villarrealed
Level 1
Level 1

‎01-11-2006 04:27 AM - edited ‎03-13-2019 11:25 PM

I am attempting to patch IPCCX 4.0(1) with SR1. I am following the instructions in the Installation Guide. When I get to step 9 of the guide, I receive an error from the Cisco CRS Update Utility which says "The Update Utility is Unable to Extract the Contents of the Patch". Is there a workaround for this issue?

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srikrama
Level 1
Level 1

‎01-11-2006 05:00 AM

Hi,

Try the workaround given in the following DDTS which will resolve your issue.

CSCsa98554

Note:Make sure that the patch is not stored on desktop.

Regards

Srikanth

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