IPCCX 4.0(1) Patch Issue

[villarrealed]

I am attempting to patch IPCCX 4.0(1) with SR1. I am following the instructions in the Installation Guide. When I get to step 9 of the guide, I receive an error from the Cisco CRS Update Utility which says "The Update Utility is Unable to Extract the Contents of the Patch". Is there a workaround for this issue?

[srikrama]

Hi,

Try the workaround given in the following DDTS which will resolve your issue.

CSCsa98554

Note:Make sure that the patch is not stored on desktop.

Regards

Srikanth