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IPCCX 4.0(4) Queued calls with CAD

Hello,

Is there any way to show additional information in CAD about queued calls other than just how many there are?

Thanks,

Glenn

1 REPLY
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Re: IPCCX 4.0(4) Queued calls with CAD

It would also display the time along with the queue.Selelct Select File->View->Agent State Logs to view this.

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