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New Member

IPCCx 5.0(2) HA Redundant Server Installation

Hi,

I have installed IPCCx 5.0(2) First node and Failover node, the installation was suceessful and i can see all the CTI ports are registered with CallManager for both First and Failover nodes.Also I have created a trigger to test the test script and it was working fine .Inorder to test the Failover process I have switch off the First node and tested the script but its giving busy tone.how i can troubleshoot this problem?

please advice me...

1 REPLY
New Member

Re: IPCCx 5.0(2) HA Redundant Server Installation

Hello

Please make sure you have the your test scripts and the required prompts in both the servers.

If the script & prompts are also in the 2nd node than it should work,

Chk the MIVR logs when you call the trigger pt in the failover scenario

HTH..

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