We want to install CCM Cluster and to integrate it with IPCCX. We want the following : When a csutomer call (Incoming PSTN Call), the customer MOH when it's ringing at the operator Phone. This is easy with IPCCX and Consultative transfer. We could do this. The issue is that we have another distant site (SRTS with 2811) that contains another operator. We would like to have the following: When a customer calls the distant site (incoming PSTN to the distant site) the customer hears MOH when it's ringing at the operator phone BUT I would like the customer to hear a MOH that is in the Router's flash and not the MOH file of IPCCX. (So that not to loose bandwith between the head office and the distant site).
Is this possible please ? if yes do you have any doc guide that helps us to configure ccm nd ipccx and the gw?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...