I have IPCCX 4.0(5) installed and all services be enabled. I installed Cisco Supervisor Desktop and Cisco Agent Desktop. I can start recording in Supervisor Desktop when an agent receiving a call. I can see the recorded file in CSD > Recorded File. However, when I play this recorded file, or save it to a .wav file and plat it, I could not hear anything. Is there a settings somewhere that could fix this problem?
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...