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Community Member

IPCCX Cluster

We have 2 IPCCX 5.0 servers in a cluster.

I like to know if we will be able to make changes to the config (such as adding/deleting an agent) when the primary ipccx server goes down.

Does the IPCCX Cluster work the same way as 4.x and 5.x CCM Cluster?

Many Thanks,

2 ACCEPTED SOLUTIONS

Accepted Solutions
Bronze

Re: IPCCX Cluster

Hi

Yes, you can make changes while the second server is up and running. I hope you are using SQL 2K with sp4.

cheers

Ikram

Silver

Re: IPCCX Cluster

Hi,

Yes UCCX 5.0 supports HA (high availability) therefore you can do this.

Is SQL co-resident or on an expansion server (on a different box than both the UCCX servers)?

4 REPLIES
Bronze

Re: IPCCX Cluster

Hi

Yes, you can make changes while the second server is up and running. I hope you are using SQL 2K with sp4.

cheers

Ikram

Community Member

Re: IPCCX Cluster

Hi Ikram,

Tx a lot for the info.

Cheers

Silver

Re: IPCCX Cluster

Hi,

Yes UCCX 5.0 supports HA (high availability) therefore you can do this.

Is SQL co-resident or on an expansion server (on a different box than both the UCCX servers)?

Community Member

Re: IPCCX Cluster

Hi Tim,

Tx a lot for the reply.

The SQL server is co-resident.

Tx again.

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