strange problem, after restarting (rebuilding) the IPCCX server (3.5.3) the desktop agents are reporting the enterprise data server is down as is chat server as well as the rascal call recoding server.
desktop administrator works fine locally but remotely (on the same network just not the local machine the result we get is... could not get field data from enterprise data configuration
could not communicate with enterprise server or update enterprise data.
confirm spanlink directory services host and logical call centre are correct.
RMCM subsystem is in service as is the jtapi subsystem and everything else is working just fine agents can handle calls etc...anybody seen this or know what else i can check?
You have reached the Cisco Logistics Support Center.. To Check Status of
your RMA, visit Product Returns & Replacements (RMA). Need help? Contact
us by Phone or Email. North Americas Phone: 1800 553 2447 Option 4
Email: firstname.lastname@example.org Europe Phone: +3...
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...