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New Member

IPCCx License Real Time Counter/Log?

Does anyone know if there is a way to see how many IPCCx enhanced licenses out of the pool are being used at any one time? Can it be reported on?

Cheers,

Rich

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5 REPLIES
Super Bronze

Re: IPCCx License Real Time Counter/Log?

Hi

Version 8 - no idea

Pre Version 8 - you can run 'showlicenseusage.exe' from the cmd window on the server (it's in program files\cisco\desktop\bin) to see how many seats are in use and by whom.

It's not logged to the DB unfortunately, so no reporting as such.

Regards

Aaron

Please rate helpful posts..

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: IPCCx License Real Time Counter/Log?

Hmmmm, i'm running IPCC Express Enhanced version 4.0(5)SR02 and in program files/cisco/desktop/bin there isnt an exe called show license files.... Have looked in the directory and run int from cmd...

Am i doing something wrong?

Super Bronze

Re: IPCCx License Real Time Counter/Log?

Hi

I've just logged on to my 4.x lab and it isn't there either - it must have been introduced in version 5.0

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: IPCCx License Real Time Counter/Log?

ok, thanks.

Silver

Re: IPCCx License Real Time Counter/Log?

Hello,

The showlicenseusage utility is available for 5.x and higher. The closest thing in 4.0(5) to determine the current usage is to use the Real Time Reporting to see how many agents are logged in.

HTH

Pablo

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