I have created a script where someone can leave a recorded message and then the caller is disconnected. The script then continues to out dial several pre-defined users. Once the user answers the phone the original recorded message is played.
This works fine with no issues except if the call is sent to voicemail when no user answers I have no way of delaying the recorded message until I hear the "tone". I would like to make sure the message gets placed in voicemail. Is there any way that I can do something like an Explicit Confirmation before I play the message? I would like to have the voicemail "tone" or any DTMF kick off the pre-recorded message. That way I could say press â1â to hear the message, if someone answers, or if the call goes to VM the âtoneâ kicks the recording off.
Seems like there should be a way to do this. I know that a lot of the political campaign recordings I receive at my home have this ability.
The UCC Enterprise Outbound Dialer has the ability to detect answering machine tones, but UCCX does not. The common way to deal with this without purchasing an advanced dialer is to simply replay the message two or more times. This ensures that the complete message is recorded on the user's voice mail at some point.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...