If the calls are competing for the same agents (which I presume is the case) you can use only one script. I suspect that you have two CSQ for reporting purposes in which case I suggest to create a third CSQ which is the one calls are taken from.
You let the calls pass through the "4001" or "4002" CSQ's and in the Queued step of each of their Select steps, you send them on (Goto) to the third CSQ from where they are answered.
If they are not competing for the same agents and you are not concerned with reporting, another solution might be better. Let me know.
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The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...