1.In the CRS scripting, for the Menu function, For "Unsuccessful" and "timeout" ,cases, a lady prompts(I believe hardcoded) "please try again" or "are you still there".
Is it possible not to play this hardcoded voice and play our own prompt?
Basically the customer wants to play his own voice prompt for timeout and invalid cases.
2.Is it possible to write our own function similar to "Menu function" and getdigit function" as the system automatically introduces, 'timeout, and 'unsuccessful' cases in this with hardcoded voice of a lady.
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