Basically everything is synched automatically between the servers for you. When you start, do initial setup on the UCCX PUB choose First Node in Cluster. go through it provide whichever ccm detials you want. On the UCCX SUB Choose add to cluster etc, and go through it! Now they will be syched. (Also remember when you install it for HA don't forget SQL Full. Order is..
1.) OS Disc.
2.) UCCX Disc
3.) SQL Disc
on both servers. )
After this configure EVERYTHING on the primary. You only need to upload licenses to the primary, prompts scripts and everything to the primary. Configure CTI Ports etc, they will all be automatically created on the HA Server and registered etc..
Occasionally in an HA install after initial setup is done, when some reboots has been done, and you go to do a change on the primary (say a skill group). you get a 'cannot update UCCX Database Error'... In control Center make sure that the Primary is always Master server (specified with a blue M). If its not and for some reason the Subscriber is Master server. Restart the Node Manager outside of production on the subscriber and Primary will retain Master and everything good to go. NEVER change anything on the sub :). Lastly I would like to say in my experience, HA is a bit touchy. Its like the girlfriend that always cries over stupid things. So watch out for a crier ;(
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...