Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

IPIVR 4.0: Concurrent call statistic report?

Dear all,

Is there any report provided by IPIVR / CallManager which can monitor the number of concurrent calls of a CTI Route Point?

We are using CallManager 4.1.3 and IPIVR 4.0.4.

Thanks in advance.

1 REPLY
New Member

Re: IPIVR 4.0: Concurrent call statistic report?

For information about configuring the Silent Monitor and Recording features in the Cisco Customer Response Solutions (CRS), refer to :

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801a62a8.shtml

178
Views
0
Helpful
1
Replies
CreatePlease login to create content