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IPIVR5.0- Diraster Recovery Site

Ncs Comms Pte Ltd - Feb 5, 2009, 12:08am PST

Hi,

Can IPIVR 5.0 support more than 2 CTI Mgrs & 2 AXL providers?( I am planning to use four, two for each site).

Basically I have a site with two VG,two CCM(Pub+Sub),& two IPIVR5.0 in HA Mode.

I want to set a DR site with two CCM(subscribers part of same CCM cluster of first site),two VGs & IPIVR(2HA servers) in cold standby mode down mode?

the CCM is ver 6.1(2)

Thanks

1 REPLY
Hall of Fame Super Silver

Re: IPIVR5.0- Diraster Recovery Site

No, I learnt it the hard way few months back. Also, IPIVR cannot be split from CTI Manager across WAN.

When you dicuss IPIVR you say nothing about PGs nor ICM, are you running UCCE or UCCX or stand-alone IP-IVRs?

If IP-IVR only then your DR plan will work as long as you meet bandwidth and latency requirements for splitting CMs, and that you have a procedure to restore the IP-IVRs.

HTH, please rate all useful posts!

Chris

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