We have uccx 7 with cucm 7, and login method used is IP Phone agent. When we associate the agents with the IPCC extension, and agent try to login to extension, they get error saying the phone is not associated with the agent.
We have associated the ip phones with RmCm user as well as the end users. Still we get the error.
However, in UCCX, the agent extension association is only with RmCm user. JTAPI user association is for UCCE (Enterprise).
The issue with our setup is, if i change the IPCC extension for the user and save it, with this change, agent cannot login directly on that extension. I would need to manually reset the extension multiple times. Whereas it should be smooth for changing the IPCC extension and login on IPPA.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.