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New Member

IPPA login using alphanumeric characters

Hi,

I installed UCCE 7.0 with CAD services.

The agents are able to login but just using numbers. I need to let them use alphanumeric characters.

The created services on CCM points to:

http://<CAD services server>/ipphone/jsp/sciphonexml/IPAgentInitial.jsp

How can I do?

Thanks

2 REPLIES
New Member

Re: IPPA login using alphanumeric characters

I forgot to say that the service is the IPPA service...

Thanks

Super Bronze

Re: IPPA login using alphanumeric characters

Hi

Search your server for a file named TIAJ.cfg.

Open this in notepad and look for lines similar to this:

inputflag.login.id=N

inputflag.login.pwd=N

If set to =N, it will look for Numeric input. If =A, it will be Alphanumeric.

Do this then you will need to restart the tomcat service.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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