Hi,
I created the 2nd IPPA service in CCM, whose url gives the following error:
CiscoIPPhoneText>
<Title>Error</Title>
<Text>Selected IP Phone Agent service is not active. Select another IP Phone Agent service.</Text>
<Prompt />
- <SoftKeyItem>
<Name>OK</Name>
<URL>Key:Services</URL>
<Position>1</Position>
</SoftKeyItem>
</CiscoIPPhoneText>
Not sure what is wrong.Can somebosy suggest
2)For IPPA service redundancy,
If one IPCCX is down, do I need to unsubscriber IPPA Service-1 and then Subscribe IPPA Service-2 or both can be subscribed parallely to IP Phone?