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Community Member

Is it possible to change UCCX server's hostname ?

I'm using UCCX v.5 and CM v.5. My question is : Is it possible to change the hostname/computer name of UCCX server ?

If yes, could someone please tell me what the steps are ?

Thanks in advance.

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Hall of Fame Super Silver

Re: Is it possible to change UCCX server's hostname ?

Regi,

Unfortunatelly it is not, as UCCX uses either SQL server or MSDE and these do not work after chaning hostnames.

HTH, please rate all useful posts!

Chris

3 REPLIES
Hall of Fame Super Silver

Re: Is it possible to change UCCX server's hostname ?

Regi,

Unfortunatelly it is not, as UCCX uses either SQL server or MSDE and these do not work after chaning hostnames.

HTH, please rate all useful posts!

Chris

Community Member

Re: Is it possible to change UCCX server's hostname ?

You can try and use the following steps:

If you spell a server hostname wrong on a box that has SQL there is a way to repair the hostname without rebuilding the box

1. Run isqlw from the affected server

2. Select the master DB

3. Do a sp_helpserver (this will show the server name)

4. Do a sp_dropserver "hostname"

5. Do a sp_addserver, Local "hostname"

6. Do a sp_helpserver again to confirm the change is correct

Please note that while I have used the procedure before, it was completed in ICM 7.x and was something I pulled off a forum. This was NOT something I got from TAC. I had success with this option so I am just throwing it out there for you. You may want to test in a lab first.

Community Member

Re: Is it possible to change UCCX server's hostname ?

Thanks for all the replies. I have rate all of them.

Changing the hostname is just one of several possibilities in my case. So, based on the replies, I'll try to avoid it.

Thanks

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